Privacy Policy

Administrator and contact

Website administrator: Yulonastay Guide Inc..

Registered address: 220 Bay Street, Suite 1200, Toronto, ON M5J 2W4.

Contact information: info@yulonastayguide.com; +1 (416) 901-7845. These details are displayed as plain text.

1. Scope and purpose

This Privacy Policy explains how Yulonastay Guide Inc. collects, uses, stores, shares, and protects personal information when visitors use this independent Canadian hospitality review website. It applies to the main site, editorial pages, contact forms, newsletter forms, responsible-gambling information, and the legal pages linked in the footer.

The site reviews hotel and resort experiences and does not operate gaming services, process wagers, open player accounts, or control the services of any reviewed property. Where visitors follow information about a casino hotel, their interaction with a third-party property is governed by that property’s own privacy notice.

2. Privacy administrator and contact

The organisation responsible for the personal information described in this Policy is Yulonastay Guide Inc., located at 220 Bay Street, Suite 1200, Toronto, ON M5J 2W4.

Questions, privacy requests, or complaints may be submitted through the contact form on the About & Contact page. The published email address and telephone number are displayed as plain text for reference and are not clickable links.

3. Information we may collect

We may collect information that a visitor voluntarily enters into a form, including a name, email address, enquiry category, message, newsletter preference, and any other details included in the submission. Visitors should avoid sending financial information, government identifiers, health information, or other sensitive data unless specifically requested through an appropriate secure process.

Technical information may be generated when the site is accessed, including browser type, device type, operating system, language, approximate region, referring page, page views, error events, and security logs. The current static version of the site is designed to operate without third-party advertising trackers and without externally hosted analytics resources.

We may also retain records needed to document consent, respond to a request, prevent abuse, maintain website security, or demonstrate compliance with applicable privacy obligations.

4. Purposes and lawful bases

Personal information is used to answer enquiries, provide requested editorial updates, administer newsletter preferences, protect the site, diagnose technical faults, maintain records, and comply with legal obligations. We do not sell personal information.

For visitors in the European Economic Area or the United Kingdom, processing may rely on consent, performance of a requested service, compliance with law, or legitimate interests such as site security, fraud prevention, editorial administration, and responding to communications. Where consent is the basis, it may be withdrawn at any time without affecting prior lawful processing.

For Canadian visitors, information is handled in accordance with applicable federal and provincial privacy principles, including meaningful consent, identified purposes, limiting collection, limiting use and retention, accuracy, safeguards, openness, access, and accountability.

5. Forms and communications

Submitting a form is optional. Form information is used only for the purpose indicated near the form or for a closely related purpose that a reasonable person would expect. The demonstration forms in this static project provide a local confirmation and do not transmit data until a lawful server-side delivery service is configured by the site operator.

A visitor who subscribes to editorial updates may unsubscribe at any time. We will not use a newsletter address to send unrelated third-party promotions without separate consent.

6. Cookies and local storage

The current site uses only limited first-party storage that may be necessary for interface preferences, form status, security, or remembering a cookie choice. It does not intentionally load third-party advertising cookies, remote fonts, external scripts, or cross-site tracking pixels.

More information about storage duration, browser controls, and consent choices appears in the Cookie Policy. Disabling storage may affect convenience features but should not prevent access to core editorial content.

7. Sharing and service providers

Information may be disclosed to carefully selected service providers only when necessary to host the site, secure systems, deliver a requested communication, maintain backups, obtain professional advice, or comply with law. Providers must be authorised by the operator and subject to confidentiality, security, and data-processing obligations appropriate to their role.

Information may also be disclosed where reasonably necessary to respond to lawful requests, protect rights or safety, investigate misuse, establish or defend legal claims, or complete a corporate reorganisation with suitable safeguards.

8. International transfers

Because online services and technical providers may operate in more than one country, personal information could be processed outside the visitor’s province or country. Where GDPR or comparable transfer rules apply, the operator will use an approved transfer mechanism and supplementary safeguards where required.

Foreign authorities may be able to access information under local law. The operator will assess providers and data locations before enabling any service that processes personal information.

9. Retention

Personal information is retained only as long as reasonably necessary for the identified purpose, legal compliance, dispute resolution, security, and recordkeeping. Routine enquiries should be deleted or anonymised when no longer needed. Suppression records may be retained to respect an unsubscribe or deletion request.

10. Security

Reasonable administrative, technical, and organisational safeguards are used to reduce the risks of unauthorised access, loss, alteration, disclosure, or destruction. Safeguards may include access control, least-privilege permissions, secure hosting, updates, backups, logging, encryption where appropriate, staff confidentiality, and incident procedures.

No internet transmission or storage method can be guaranteed completely secure. Visitors should not submit information that is unnecessary for their request.

11. Individual rights

Depending on location, a visitor may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, and information about disclosures or automated decision-making. Canadian visitors may also challenge compliance and request access to personal information held about them, subject to lawful exceptions.

A request should identify the right being exercised and provide enough information to verify identity and locate relevant records. We will respond within the period required by applicable law and will explain any lawful limitation or refusal.

12. Children and age-restricted content

This website is intended for adults researching Canadian hospitality and age-restricted entertainment. It is not directed to children. We do not knowingly collect personal information from children, and any such information discovered will be deleted where required.

13. Automated decisions and profiling

The current static website does not make decisions producing legal or similarly significant effects through automated processing. It does not build behavioural advertising profiles.

14. External properties and links

Information about a casino hotel may refer to facilities operated by independent third parties. We are not responsible for their privacy practices, booking systems, loyalty programmes, or on-site technologies. Visitors should review the relevant property’s policies before providing information.

15. Complaints and supervisory authorities

We encourage visitors to contact us first so concerns can be investigated. A person may also complain to the Office of the Privacy Commissioner of Canada, an applicable provincial privacy authority, or an EEA or UK supervisory authority where those laws apply.

16. Changes to this Policy

This Policy may be updated to reflect changes in law, site functions, or processing practices. The effective date will be revised when a material update is published. Significant changes will be highlighted where reasonably practicable.